SHOPPING & PAYMENT INFORMATION

Orders are delivered safely via our trusted courier service. The costs and delivery times are as follows:

Collections/Pick-up Point: 38 Bega Road, Wynberg, Cape Town
Collection of orders at our Pick-up Point is of No Charge. We’ll notify you once your order is ready and can be expected in 1-2 days from placing order.

Cape Town & Surrounds
Delivery fee of R50. Delivery can be expected within 2-3 working days from order.

Major Centers (Jhb, Dbn etc)
Delivery fee of R100* (*Subject to change depending on size). Delivery can be expected within 4-5 working days from placing order.

Regional and Other Areas
Delivery fee of R150* (*Subject to change depending on size). Delivery can be expected 4-5 days from placing order.

*LARGE PLANTS (20L and up)
The shipping/courier rate will be calculated at checkout based on your location and quantity of items selected.

Absolutely!

Our online store is hosted on WooCommerce, which is rated one of the world’s leading eCommerce platform which allows payments to be safely facilitated via PayFast (www.payfast.co.za), South Africa’s leading payment gateway.

PayFast is an ultra safe method of payment:
– they are PCI-DSS Level 1 Compliant which means they are compliant of the most rigorous payment safety standard necessary.
– they use extended validation SSL with 256-bit encryption. In basic terms this encryption is safer than most large banks today.

Yes! Your Plant(s) will arrive safely and in first-class condition. We can guarantee this for the following reasons:

1. We strictly work with couriers that understand how to handle and transport Trees, Plants and other fragile goods with respect and care.

2. We have customized packaging that protects our Plants during their journey and allows them to breathe freely.

3. We only stock plants which are comfortably able to manage the commute to you.

Yes, we regularly deal with and send large orders to farms, homesteads, ranches, urban projects and homes that require our products or services.

Get in touch with us at grow@greencloudsolutions.co.za, we’d be more than happy to learn of your requirements or aspirations.

We always happy to assist as we specialize in Indigenous, Rare and Exotic Specimens and Cultivars.

Drop us a picture or a name of the plant or cultivar that you are looking for to grow@greencloudsolutions.co.za, and we’ll get our team of minion sorcerers to try and source it directly for you.

OTHER INFORMATION

Yes, we offer a Design and Consulting Service which can be arranged via appointment or through our Head Office. Our design and consulting services are offered within the Cape Town and surrounding areas (but not limited to) as well as remote support via call/video call, photographs or email.

Get in touch on hello@plantify.co.za and let us know how we can be of help.

Don’t Stress! In most cases, Plants that are unhappy might just need an adjustment in their care – more/less water, some fertilizer or a change in wind or lighting conditions. Plant are extremely resilient creatures so all can be easily fixed.

Have a look at our Plant Care section where we regularly add detailed Plant Care Instructions for each product and item.

Alternatively if you are concerned just drop us a mail at grow@greencloudsolutions.co.za and we will gladly assist and send you special plant care troubleshooting solutions. We will assist you to help find an easy process for fixing your plants problems.

You can also check out our Blog where we regularly post about Plant Care and lifestyle ideas and guidelines.

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We are happy to include a personalized message to your recipient on your behalf. To do so please add the message to the “Instructions to Seller” section during Checkout.